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Inventory and Materials Management

Matthew Mangold

Matthew Mangold

Roofing Business Coach

June 28, 2023 7 min read
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Inventory and Materials Management for Roofing Operations

Materials represent 25-35% of every roofing job. Managing them poorly bleeds profit through waste, theft, price inefficiency, and cash flow drag. Managing them well protects margins and accelerates operations.

Most roofing companies treat materials as an afterthought. The companies that systematize material management gain meaningful competitive advantage.

The Materials Challenge

Roofing materials present unique management challenges.

Variety: Dozens of product types, colors, and specifications across jobs.

Perishability: Some materials degrade with exposure. Others become obsolete.

Bulk and weight: Large, heavy items require significant handling and storage.

Job specificity: Most materials go directly to job sites, not through warehouses.

Theft vulnerability: High-value materials at unsupervised job sites invite theft.

Weather sensitivity: Rain damages stored materials. Temperature affects some products.

Timing criticality: Missing materials stop production. Excess materials waste cash.

These challenges require systematic approaches, not ad hoc management.

The True Cost of Poor Management

Material management failures cost more than most owners realize.

Direct costs:

  • Overpaying for materials (5-15% premium without negotiated pricing)
  • Waste above normal rates (5-10% excess)
  • Theft (1-3% of material spend)
  • Damage and spoilage (1-2%)
  • Emergency orders at premium prices (inconsistent but significant)

Indirect costs:

  • Production delays waiting for materials
  • Crew time handling materials
  • Admin time managing orders and issues
  • Cash tied up in excess inventory

A $5M roofing company spending $1.25M on materials might lose $75-150K annually to poor material management.

The Materials Management System

Effective materials management operates across five functions.

Function 1: Procurement

How you buy materials affects price, quality, and reliability.

Supplier relationships:

  • Consolidate to fewer suppliers for better terms
  • Negotiate annual pricing agreements
  • Establish credit terms that support cash flow
  • Build relationships that prioritize your orders

Purchasing practices:

  • Standardize materials where possible (fewer SKUs)
  • Buy at optimal quantities (balance price breaks vs. carrying costs)
  • Order lead times that prevent rush orders
  • Verify pricing against agreements

Volume power:

  • Calculate total annual spend by category
  • Negotiate based on committed volume
  • Consider buying groups or cooperatives
  • Explore manufacturer direct relationships

Function 2: Ordering

Getting the right materials to the right place at the right time.

Job-based ordering:

  • Material lists generated from estimates
  • Verified before ordering
  • Ordered with appropriate lead time
  • Coordinated with job schedule

Order accuracy:

  • Double-check quantities and specifications
  • Verify delivery address and contact
  • Confirm delivery timing
  • Document special handling requirements

Order tracking:

  • Confirm order placement
  • Track shipment status
  • Verify delivery completion
  • Address discrepancies immediately

Function 3: Receiving

Verifying you got what you ordered in acceptable condition.

Receiving protocol:

  • Compare delivery to order
  • Inspect for damage
  • Verify quantities match
  • Note discrepancies on delivery receipt
  • Photograph problems

Discrepancy handling:

  • Immediate supplier notification
  • Documentation for credit or replacement
  • Resolution tracking
  • Pattern analysis for problem suppliers

Site receiving:

  • Clear delivery instructions to crews
  • Receiving checklist
  • Secure storage immediately
  • Report issues same day

Function 4: Storage and Handling

Protecting materials from damage, theft, and waste.

Warehouse management (if applicable):

  • Organized storage by product type
  • First-in-first-out rotation
  • Regular inventory counts
  • Secure access
  • Climate control where needed

Job site management:

  • Delivery timing to minimize site storage
  • Secure storage when materials arrive early
  • Protection from weather
  • Theft prevention measures
  • Cleanup of unused materials

Truck inventory:

  • Standard truck stock lists
  • Regular restocking schedule
  • Usage tracking
  • Prevention of personal use

Function 5: Tracking and Analysis

Visibility into material flow and costs.

Inventory tracking:

  • Know what you have and where
  • Track movement job to job
  • Identify slow-moving inventory
  • Reconcile periodically to physical counts

Cost tracking:

  • Actual material cost per job
  • Variance to estimate
  • Waste and return tracking
  • Price trend analysis

Performance metrics:

  • Material cost as percentage of revenue
  • Waste rate
  • Return rate
  • Inventory turnover
  • Stockout frequency

Reducing Material Costs

Several strategies reduce material spend without quality sacrifice.

Negotiate Better Pricing

Annual agreements: Commit to volume for lower prices.

Consolidation: Fewer suppliers see more of your business and offer better terms.

Payment terms: Negotiate longer terms to improve cash flow.

Rebates: Ask about volume rebates and marketing funds.

Competitive bidding: Periodically test market to ensure pricing stays competitive.

Reduce Waste

Accurate takeoffs: Better measurement means less overage.

Optimal cutting: Planning reduces scrap.

Return unused materials: Establish return processes with suppliers.

Waste tracking: What gets measured improves.

Crew training: Proper handling reduces damage.

Prevent Theft

Site security: Lock materials or remove from site overnight.

Inventory reconciliation: Compare delivered to installed.

Truck audits: Periodic checks of truck inventory.

Camera systems: Document theft when it occurs.

Culture: Set clear expectations and consequences.

Optimize Timing

Just-in-time delivery: Materials arrive when needed, not days early.

Staged deliveries: Multiple deliveries reduce site storage needs.

Avoid rush orders: Planning prevents premium pricing.

Weather awareness: Adjust deliveries around weather windows.

Cash Flow Impact

Material management significantly affects cash flow.

The cash conversion cycle: Materials purchased → Job completed → Invoice sent → Payment received

Materials represent cash out before cash comes in. Managing this gap matters.

Cash flow optimization:

  • Negotiate supplier payment terms (30-60 days)
  • Invoice promptly on job completion
  • Collect deposits before ordering materials
  • Minimize inventory not assigned to jobs
  • Return excess materials promptly for credit

The roofing company with 45-day supplier terms and 25-day collections has fundamentally different cash dynamics than one with 15-day terms and 45-day collections.

Technology for Materials Management

Software amplifies material management effectiveness.

Estimating software:

  • Accurate takeoffs
  • Automatic material lists
  • Integration with ordering

Inventory management:

  • Track quantities and locations
  • Automatic reorder triggers
  • Reporting and analytics

Purchasing systems:

  • Order management
  • Approval workflows
  • Price verification
  • Supplier performance tracking

Integration:

  • Estimate to order to delivery
  • Job costing accuracy
  • Financial reporting

Systems don’t replace good practices but enable consistency at scale.

Supplier Relationship Management

Suppliers are partners, not just vendors.

Building strong relationships:

  • Pay consistently and on terms
  • Communicate clearly and proactively
  • Provide volume predictability when possible
  • Be reasonable when issues arise
  • Value the relationship beyond price

What good relationships provide:

  • Priority during shortages
  • Flexibility on terms when needed
  • Early warning on price increases
  • Problem resolution priority
  • Access to special programs

Don’t sacrifice relationships for the last dollar. Long-term partnership value exceeds short-term price savings.

Common Material Management Mistakes

Mistake 1: Over-ordering “to be safe” 5-10% overage adds up. Better estimating beats guessing high.

Mistake 2: Ignoring theft Small amounts seem insignificant. They compound to substantial losses.

Mistake 3: Not tracking actuals You can’t improve what you don’t measure.

Mistake 4: Too many suppliers Spreading business thin limits negotiating power.

Mistake 5: Accepting first price Everything is negotiable. Ask.

Start Here

Material management improvement starts with visibility.

Start Here:

  1. Calculate your material cost as percentage of revenue. Compare to industry benchmark of 25-35%.
  2. Track actual material usage versus estimate on your next 10 jobs. Where do variances occur?
  3. Review your supplier relationships. Are you getting best available pricing? When did you last negotiate?

Materials are too significant a cost to manage casually. Every percentage point of improvement flows directly to bottom line profit.

Build systems that ensure you buy right, receive right, use right, and track right. Material management discipline compounds into meaningful competitive advantage.

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